Terms of Service
The rules for using SurelySigned to create, send, collect, and store signed agreements.
Last updated
6/23/2026
Overview
SurelySigned provides software that helps service businesses create, send, collect, and store signed agreements. The service may allow clients to review agreement sections, answer confirmation questions, make selections, receive transactional emails or text messages, pay deposits or payment requests, and sign electronically.
Not legal advice
SurelySigned is not a law firm and does not provide legal advice. Templates, examples, prompts, and agreement language provided through the service are for convenience only. You are responsible for making sure your agreements are appropriate for your business, location, industry, and clients. You should consult a qualified attorney before relying on any agreement.
Accounts and agreement content
You are responsible for your account activity and for the content of every agreement you create, send, or collect through SurelySigned. You are responsible for making sure client names, emails, phone numbers, prices, deposits, cancellation terms, refund terms, service details, and booking details are accurate before sending.
Electronic signatures and records
SurelySigned may help collect electronic signatures, timestamps, client selections, confirmation answers, IP addresses, device information, and other proof details. You agree that electronic signatures and electronic records may be used in connection with agreements sent through the service.
Payments and deposits
Payment processing may be provided by Stripe or another payment processor. SurelySigned does not store full card numbers and does not control card networks, bank processing times, chargebacks, payment holds, payout timing, or payment processor decisions. You are responsible for your own taxes, refund policy, cancellation policy, payment terms, and any disputes with clients.
Fulfillment, delivery, cancellation, and refund policies
SurelySigned is a software service. Account access and digital features are delivered online after account creation and configuration. Event services, party services, bookings, refunds, deposits, rescheduling, cancellations, travel fees, and service fulfillment are between the business using the software and its client. Businesses must clearly state and honor their own policies in the agreements they send.
Email communications
The service may send transactional emails, including account emails, agreement links, signing confirmations, payment request emails, deposit confirmations, refund notices, and support messages. Email delivery may be handled by providers such as Resend. You must only send emails to recipients when you have a valid business reason or appropriate consent.
SMS messaging terms
If SMS is enabled, the service may send transactional text messages about agreements, signing links, payment requests, deposits, reminders, or support. Message frequency varies based on account and booking activity. Message and data rates may apply. Reply STOP to opt out of further SMS messages and HELP for help. Consent to receive SMS messages is not required to buy goods or services from SurelySigned. Businesses using SMS are responsible for collecting and honoring proper client consent.
Client information and proof records
The service may store client names, email addresses, phone numbers, agreement content, signed records, timestamps, signature details, client selections, confirmation answers, deposit status, payment status, IP addresses, and device or browser information. These records are intended to help document what happened during the signing process.
Prohibited use
You may not use SurelySigned for unlawful, misleading, abusive, fraudulent, or harmful activity. You may not use the service to impersonate another person, misrepresent agreement terms, collect unauthorized payments, or alter signed records in a deceptive way.
Availability and changes
We may update, change, suspend, or discontinue parts of the service at any time. We may also update these Terms from time to time. Your continued use of the service after changes means you accept the updated Terms.
Limitation of liability
To the fullest extent permitted by law, SurelySigned is provided “as is” and “as available.” We are not responsible for lost profits, lost business, lost data, disputes with clients, unenforceable agreements, payment processor issues, chargebacks, or indirect, incidental, special, consequential, or punitive damages.
Contact
Questions about these Terms can be sent to support@surelysigned.com. Public support and policy information is available at SurelySigned.com/contact.